How to Order
Contessa's French Linens specializes in fine European table and kitchen linens, as well as other decorative items. Of course, we love to have you visit our shop in the Reading Terminal Market, but we know that's not always possible! For security reasons, we prefer to work with you directly on a purchase, rather than using on-line payment methods (and our customers tell us that they prefer it, too).
Send us an e-mail from the Contact page and tell us what you'd like to order - it could be something from this site or something you saw in our shop or even something that you haven't found yet but are looking for. We'll send you a quote for the order, including appropriate sales tax and shipping (flat rate shipping with the US Postal Service is $12.00 for US delivery). At that point, you can mail us a check or call us with a credit card number. We'll pack up your order and send it on its way - we'll keep you posted!
If you are not satisfied with your order and wish to return or exchange it, please call us first for instructions at 610-306-4507 - please do not ship merchandise without calling. All return requests must be made within 7 days of receipt of shipment, and refunds are a store credit. Shipping charges are not refundable, and items must be returned with all original packing material.
Contessa says: You, our customers, are a great group of people, and we want you to be satisfied with your purchases! We always enjoy hearing from you - keep in touch!
Laura DiFrancesco, Proprietor
Reading Terminal Market
51 N. 12th Street
Philadelphia PA 19107